"Welcome! Experience the rich, luxurious scent of our premium agarwood oil. Let us help you find your perfect aroma!"

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Raw materials
For producing agarwood essential oil are produced from microbiologically cultured agarwood. The material is created by making wounds and culturing agarwood-producing microorganisms on the trunk of Aquilaria trees grown for at least 8 years, using the microbiological method of using fungal preparations that grow in drilled holes at least 02 years for the trees to secrete essential oils to heal the wounds, thereby creating agarwood to create a clean source of agarwood.
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Cooperative Green Herbs
We look forward to cooperating with product trading partners by one of two methods: We and the Partner implement the Contract to entrust the entire product business to the partner, we are responsible for production. and supply agarwood essential oil products according to the trust contract agreed upon by both parties. The trust contract clearly states the price and delivery method, payment of both parties and other related terms. Self-trading partners sell products at the partner’s selling price to customers without involving us.
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Production method
Traditional steam distillation by using an electric pot to extract agarwood essential oil from pure agarwood sources. Agarwood essential oil of high purity has been safely produces for customers.
Agarwood Oil
Agarwood essential oil is extracted from 100% clean Agarwood and does not contain toxic chemicals.







Emotional and Mental Well-Being
- Stress Relief: Agarwood oil has calming properties that help reduce stress and anxiety.
- Improves Focus: Its grounding scent aids in meditation and enhances concentration.
- Eases Insomnia: Known for its sedative effects, it helps in achieving better sleep quality.

Spiritual Benefits
- Enhances Meditation: Agarwood oil is often used in spiritual practices for its ability to create a serene and peaceful atmosphere.
- Promotes Inner Peace: It is believed to balance emotions and elevate mood.

Skin and beauty
- Anti-Aging: The oil contains antioxidants that combat free radicals, helping to reduce the appearance of wrinkles and fine lines.
- Moisturizes Skin: The now

Aromatherapy
- Luxurious Fragrance: Its rich and complex aroma is both long-lasting and highly valued in high-end perfumery.
- Mood Enhaner: The soothing scent can uplift the mood and create a sense of luxury and relaxation.
Video about confirmation of raw materials in growing area of agarwood
Policy Information
Delivery policy
I. REGULATIONS ON SCOPE OF DELIVERY
With the goal of bringing convenience to customers when purchasing online on the website agarwoodgh.com, Green Herbs Cooperative implements a NATIONWIDE DELIVERY policy for all orders.
II. REGULATIONS ON DELIVERY FEE
All orders will be Delivered and Charged by Regions. Customers will pay the order, plus shipping fees by regions and this cost will be confirmed by the sales staff. Delivery fees will be calculated according to the fees of the following shipping units:
- Best (through Godon) same price of 19,000 VND
- Fast delivery
- Economical delivery
- VN Post
III. REGULATIONS ON DELIVERY TIME
- For areas with a sales system and current stock status, delivery time is within 48 hours.
- For products that must be transported from Ho Chi Minh to Hanoi and retail systems in the Central region, delivery time is from 5 to 7 days.
- For remote regions with sales systems, delivery time is within 7 days, and 3 to 5 days for the other provinces.
* Note: Delivery time does not include holidays and Sundays.
Return and refund policy
When buying the product at agarwoodgh.com, within 36 hours of receiving the goods, you are accepted to return the product or exchange it for another one of higher value (you are supposed to pay the difference). However, before making the exchange, you need to note the following specific requirements:
– Conditions for exchanging the product.
– How to package the product.
– Costs related to exchanging the product.
– Contact directly to agarwoodgh.com.
– Time to exchange the product.
Step 1: Conditions for exchanging the product
Products eligible for return or exchange are products that meet the following conditions and are not on the non-returnable list.
Conditions:
– Products can be returned within 36 hours from the date of delivery.
– The product is still in its original condition when delivered.
– The product has not been used.
– The product is delivered wrongly, lacking the conditions according to the contract signed by both parties.
– Product has technical defects due to agarwoodgh.com.
– The product is not the item that the customer ordered.
– The returned item must have a value greater than or equal to the product being exchanged. In case of delivering wrong product, agarwoodgh.com will return the product free of charge.
– Each product can only be returned once.
Products that cannot be returned include:
– Products in discount and promotion programs which do not apply the return policy and do not incur mistakes on the part of agarwoodgh.com.
Step 2: Form of exchange
To exchange products, please follow the process:
- Contact agarwoodgh.com via email to check product and exchange conditions to ensure the product meets these conditions.
- Choose a form of exchange: Request to return a product of equal or higher value
- If the product meets the conditions, within 07 days, we will send it to you via email or contact you via the phone number provided.
Step 2: Exchange Costs: No costs
This exchange policy is subject to change without prior notice due to product standards. Therefore, please regularly update information on the agarwoodgh.com website
REFUND POLICY:
Refund deadline: No later than 24 hours from the time of response to the customer.
Form of exchange or refund: new product of the same type.
Return and exchange costs: Customers will not have to bear any costs.
Policy to protect customer personal information
Purpose and scope of information collection
Data collection on the agarwoodgh.com website includes: email, phone, login name, login password, customer (member) address. This is the information that agarwoodgh.com needs members to provide when registering to use the service and for agarwoodgh.com to contact for confirmation when customers register to use the service on the website to ensure benefits for consumers.
Members shall be responsible for the security and storage of all activities under their registered name, password and email. In addition, members are responsible for promptly notifying agarwoodgh.com about unauthorized use, abuse, security violations, and retention of registration names and passwords by third parties so that appropriate measure can be taken.
Scope of information use
Website agarwoodgh.com uses information provided by members to:
– Provide services to Members;
– Send notifications about information exchange activities between members and agarwoodgh.com;
– Prevent activities that destroy members’ user accounts or activities that impersonate Members;
– In special cases, contact with members for resolution.
– Do not use members’ personal information other than for confirmation and contact related to transactions at agarwoodgh.com.
– In case of legal requirements: agarwoodgh.com is responsible for cooperating in providing member personal information upon request from judicial authorities including: Procuracy, courts, police, investigation agencies related to certain legal violations by customers. In addition, members’ personal information shall not be violated in any circumstances.
Information storage time
The Member’s personal data will be stored until cancellation is requested or the member logs in and makes the cancellation. In all cases, member personal information will be kept confidential on agarwoodgh.com server.
Address of the unit that collects and manages personal information
Green Herbs Cooperative
+ Head office: Nam Son village, Tam Hiep commune, Nui Thanh district, Quang Nam province
Means and tools for users to access and edit their personal data.
– Members have the right to check, update, adjust or cancel their personal information by logging into their account and editing personal information or asking the website administrator agarwoodgh.com to do so.
– Members have the right to submit complaints about the disclosure of personal information to the third party to the Administration Board of the website agarwoodgh.com. When receiving these responses, agarwoodgh.com shall confirm the information, be responsible for answering the reason and instructing members to restore and re-secure the information.
Committed to protecting customer personal information
– Personal information of members on the agarwoodgh.com website is committed to absolute confidentiality by agarwoodgh.com according to agarwoodgh.com’s personal information protection policy. The collection and use of each member’s information is only carried out with the customer’s consent, unless otherwise prescribed by law.
– Do not use, transfer, provide or disclose to any third party the member’s personal information without the member’s consent.
– In case the information server is attacked by hackers leading to loss of member’s personal data, website agarwoodgh.com will be responsible for reporting the incident to the investigating authorities for timely handling. Members shall be informed or notified.
– Absolute confidentiality of all members’ online transaction information, including digital accounting invoice information and documents, in the level 1 secure central data area of agarwoodgh.com.
– The agarwoodgh.com website management board requires individuals, when registering/purchasing as members, to provide all relevant personal information such as: Full name, contact address, email, certificate number. ID card, phone number, account number, payment card number…, and be responsible for the legality of the above information. The agarwoodgh.com website management board is not responsible nor will it resolve any complaints related to that Member’s rights if it is deemed that all of that member’s personal information provided upon initial registration is incorrect.
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